The guarantee, in full

1% better every week. Or your money back.

We put the risk on our side of the table on purpose. If you do the work described on this page and we can't show your business measurably improving, you shouldn't pay for that month. So you don't.

What "1% better" means

Every improvement cycle targets one operational metric, agreed with you in writing inside your account before the work starts. Things like: missed calls recovered, days from job done to invoice paid, quotes that turn into jobs, no-shows, receivables past 30 days.

Before we change anything, we measure a baseline from your own numbers and show it to you. The target for each cycle is at least a 1% improvement in that metric against that baseline, over a measurement window we agree on (usually 2 to 4 weeks, depending on how often the number moves).

To be straight with you: this is a promise about one operational number at a time, not a promise that your total revenue or company valuation compounds 1% weekly. Fix enough of the right numbers and the bank account follows. That part is the whole reason we exist.

Your part of the deal

A guarantee this direct only works if the improvement actually gets a chance to run. Here's what keeps yours active. None of it is busywork, and none of it should take more than minutes.

Finish getting set up

Complete the assessment call and approve your first improvement within the first 14 days. We can't fix what we haven't started.

Give the fix its data

Each improvement names the access it needs up front: a connection, an upload, or manual entry. Provide it within 5 business days of the request and keep it connected through the measurement window.

Show up to your calls

Take your weekly call, or reschedule it within the same week. Miss a week entirely and that week pauses the clock instead of counting against us.

Answer approvals

When something needs your yes or no, answer within 3 business days. A fix waiting on approval isn't a fix we can measure.

Let the tool run

Your team uses what we build through the full measurement window. Turning it off halfway is like quitting the gym in week two and blaming the treadmill.

If we miss

If you held up your part and a cycle's measurement window closes without a measured improvement of at least 1% in the agreed metric, we refund that month's subscription fee. Tell us in the app or by email within 30 days of the window closing, and the refund goes back to your original payment method.

If that happens in your first 30 days, we refund the activation fee too. If we can't make you better out of the gate, you shouldn't fund the attempt.

And separate from the guarantee entirely: you can cancel anytime before a renewal. No contract, no exit call, no hard feelings.

The plain fine print

Refunds cover the fees you paid us for the missed period. They don't cover other costs of running your business, and the guarantee isn't insurance against outcomes outside the agreed metric.
Measurement uses your business's own data, with the source, time window, and sample size shown alongside every result. If the underlying data is altered to game a result, the guarantee is void. You'd only be gaming your own business anyway.
One guarantee claim per billing month, tied to the active improvement cycle. Weeks paused for missed calls or pending approvals extend the window rather than counting as misses.
We wrote this page in plain language on purpose, and it reflects exactly how we operate. Where a formal terms document and this page differ, the formal terms control.

We carry the risk. You take one phone call.

The free assessment call takes 15 minutes and you keep everything we find, whether or not you ever become a customer. You activate only after the first measurable win is clear. That's the deal.